The onboarding phase represents a potential customer’s first interaction with businesses. However, a bad experience can lead to abandonment and lost revenue. The challenge is to balance security and usability, ensuring efficiency without friction or delays.
This very concern led Nomad to implement Caf’s solutions to improve its onboarding experience.
Download this case study now to learn more about how a process that could previously could take up to 24 hours, now allows 90% of the company's customers to activate their accounts in less than 10 minutes